GDPR Compliance

Our Commitment to Data Protection

lotus photon is committed to protecting the privacy and security of personal data. We recognize the importance of the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we comply with GDPR requirements and explains your rights as a data subject.

Data Controller Information

lotus photon acts as the data controller for personal data collected through our website and services. Our contact information is:

lotus photon
250 University Avenue, Suite 800
Toronto, Ontario M5H 3E5
Canada
Email: [email protected]

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you, such as providing course services.
• Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights under GDPR:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This right is not absolute and may not apply in all circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests as the legal basis for processing.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will notify you.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

International Data Transfers

As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place to protect your personal data.

Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of security measures
• Access controls to limit who can access personal data
• Training for staff on data protection obligations

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would typically be the data protection authority in your country of residence. For UK residents, this would be the Information Commissioner's Office (ICO).

Updates to This Information

We may update this GDPR compliance information from time to time. We encourage you to review this page periodically for any changes.

Contact Us

If you have any questions about our GDPR compliance or wish to exercise your data protection rights, please contact us at:

lotus photon
250 University Avenue, Suite 800
Toronto, Ontario M5H 3E5
Canada
Email: [email protected]